How to Close, Delete or Deactivate your Aella Credit Account Easily

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Are you looking to close, delete or deactivate your Aella Credit account? You may be wondering how to do this easily and quickly. In this blog post, we’ll provide you with a step-by-step guide on how to accomplish this task. We’ll walk you through the process of closing, deleting or deactivating your Aella Credit account, as well as outline the options available to you. With this guide, you can easily and safely close, delete or deactivate your Aella Credit account.

Why You May Want to Close, Delete, or Deactivate Your Aella Credit Account 

Closing, deleting, or deactivating your Aella Credit account may be a decision you’re contemplating for various reasons. It’s important to consider why you may want to take these actions before proceeding. 

Here are a few reasons why you might want to close, delete, or deactivate your Aella Credit account:

  1. Dissatisfaction with services: If you’re unsatisfied with the services provided by Aella Credit, it might be time to consider closing or deactivating your account. Whether it’s poor customer service or limited features, you deserve a credit account that meets your needs.
  2. Financial management: Some individuals prefer to simplify their finances by consolidating their credit accounts. Closing or deleting your Aella Credit account can help streamline your financial management and reduce the number of accounts you have to keep track of.
  3. Privacy concerns: In an increasingly digital world, protecting your personal information is crucial. If you have privacy concerns about your Aella Credit account, closing or deleting it can provide peace of mind.
  4. Account inactivity: If you no longer use your Aella Credit account, keeping it open may be unnecessary. Closing or deactivating the account can free up resources and reduce the risk of fraudulent activity.

By considering these factors, you can make an informed decision about whether to close, delete, or deactivate your Aella Credit account. Remember, it’s essential to assess your individual circumstances and choose the option that aligns with your financial goals and needs.

How to Close, Delete or Deactivate your Aella Credit Account Easily  

Closing, deleting, or deactivating your Aella Credit account is a straightforward process. Here are the steps you can follow to do it easily:

  1. 1. Contact Customer Support:
  • The easiest and most direct way to close your Aella Credit account is to get in touch with their customer support team. You can do this through their app or website.
  1. 2. Provide Necessary Information:
  • When you contact customer support, they will likely request some information to verify your identity. Be prepared to provide your account details, including your full name, phone number, email address, and possibly your Bank Verification Number (BVN).
  1. Request Account Closure:
  • Clearly state your intention to close, delete, or deactivate your Aella Credit account. This ensures that the customer support team understands your request.
  1. Follow Their Instructions:
  • Customer support will guide you through the specific steps to close your account. They may provide you with a form to fill out or ask you to confirm your request through email.
  1. Clear Outstanding Balance:
  • Before closing your account, it’s crucial to settle any outstanding balances or loans you may have with Aella Credit. Ensure that you have repaid all borrowed amounts, including any accrued interest.
  1. 6. Wait for Confirmation:
  • After following their instructions, wait for Aella Credit’s confirmation that your account has been closed or deactivated. This confirmation may come via email or within the app.
  1. Check for Any Remaining Activity:
  • After receiving confirmation, log out of your Aella Credit account and check the app or website to ensure that your account is no longer active. Also, check your email for any additional instructions or confirmation.
  1. Uninstall the App:
  • If you have the Aella Credit app installed on your device, you can go ahead and uninstall it to ensure you no longer have access to the service.
  1. Monitor Your Bank Statements:
  • Keep an eye on your bank statements for a few weeks after closing your account to make sure no unauthorized transactions occur. If you notice any issues, contact your bank immediately.
Also Read  Palmpay OK Card, How to Repay, Deactivate, and Unfreeze Account. 

By following these steps, you can easily and safely close, delete, or deactivate your Aella Credit account. Remember to reach out to Aella Credit’s customer support for any further assistance or clarification throughout the process.

Read Also: Best Loan App in Nigeria with Low Interest Rate 2023


How do I email Aella Credit?

To contact Aella Credit via email, you can follow these steps:

  • Open your preferred email client (Gmail, Outlook, Yahoo, etc.).
  • Compose a new email.
  • In the recipient’s field, enter Aella Credit’s official email address, which you can typically find on their official website or in the contact section of their mobile app.
  • Craft your email with your inquiry or concern, providing as much detail as possible.
  • Double-check the recipient’s email address to ensure it’s accurate.
  • Click “Send” to dispatch your email.

Aella Credit’s response time may vary, but they should get back to you regarding your query.

How do I contact Aella customer care?

Contacting Aella customer care can be done through various channels:

  • Phone: You can usually find Aella Credit’s customer care phone number on their website or within their app. Give them a call, and a customer care representative should assist you with your questions or concerns.
  • Email: As mentioned in the previous answer, you can email them using their official email address.
  • Social Media: Many companies, including Aella Credit, have official social media accounts (e.g., Twitter, Facebook, or Instagram). You can send them a direct message or mention them in a post with your query.
  • Live Chat: Some loan apps provide live chat support through their website or app. Check their official website or app to see if this option is available.
  • Physical Address: If you prefer in-person assistance, you can visit Aella Credit’s physical office if they have one in your area.
Also Read  Best Loan App in Nigeria with Low Interest Rate 2023

 Does Aella Credit require BVN?

Yes, Aella Credit, like many other financial institutions and loan apps in Nigeria, typically requires your Bank Verification Number (BVN) as part of their KYC (Know Your Customer) process. BVN is a unique 11-digit identification number linked to your bank account. It helps verify your identity and is used to prevent fraud and ensure compliance with regulatory requirements.

Providing your BVN is a common practice to access financial services, including loans, in Nigeria. It helps lenders confirm your identity and assess your creditworthiness.

Who owns Aella Credit?

Aella Credit is owned by a company called Aella Fintech Limited. Aella Fintech Limited is a financial technology company that provides a variety of financial services, including loans, savings, and investments. The company was founded in 2015 by Akin Jones and Wale Akanbi.

What is the oldest loan app in Nigeria?

The oldest loan app in Nigeria is Palmcredit. It was founded in 2014 and is a subsidiary of Transsnet Finance. Palmcredit offers loans to Nigerians with little or no credit history. The company uses a variety of data points to assess borrowers’ creditworthiness, including their BVN, phone number, and social media activity. Palmcredit offers loans in a variety of amounts, starting from ₦3,000. The repayment period for Palmcredit loans is typically 30 days.

Final Thoughts

In the final thoughts, it’s important to reflect on the process of closing, deleting, or deactivating your Aella Credit account. While this may seem like a simple task, it’s crucial to approach it with careful consideration and awareness of your individual circumstances.

Remember to settle any outstanding transactions, verify your identity, and carefully follow the closure process to ensure a smooth and secure account closure.

Good luck on your journey towards closing, deleting, or deactivating your Aella Credit account!

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