How to Upgrade Your Moniepoint Account Easily

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If you’re a Moniepoint user, you may have heard about the benefits of upgrading your account. Upgrading your Moniepoint account allows you to access more features and higher transaction limits, making your financial transactions smoother and more convenient. 

However, the process of upgrading your account may seem daunting at first. But fear not, as in this blog post, we will guide you through the steps on how to upgrade your Moniepoint account easily. So, let’s get started!

Requirements To Upgrade Your Kuda Bank Account

Upgrading your Moniepoint account is a simple process, but there are a few requirements that you need to meet in order to successfully upgrade. 

Here are the key requirements to upgrade your Kuda Bank account:

  1. Valid Identification: You will need to provide a valid means of identification, such as your National Identification Number (NIN), International Passport, or Driver’s License. This is to verify your identity and ensure the security of your account.
  2. Proof of Address: You will also need to provide a proof of address, which can be in the form of a utility bill, bank statement, or any official document that shows your residential address. This is necessary for address verification purposes.
  3. Biometric Verification: To complete the upgrade process, you will be required to undergo a biometric verification. This involves providing your fingerprints and capturing your photograph.
  4. Active Account: You must have an active Moniepoint account in order to upgrade. If your account is dormant or inactive, you may need to reactivate it before proceeding with the upgrade.
  5. Compliance with KYC Regulations: Moniepoint is required by law to comply with Know Your Customer (KYC) regulations. As part of the upgrade process, you will need to provide accurate and up-to-date personal information to ensure compliance with these regulations.

By fulfilling these requirements, you will be well on your way to upgrading your Moniepoint account and enjoying the enhanced features and benefits that come with it. So gather your documents, ensure your account is active, and get ready to take your financial transactions to the next level.

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How to Upgrade Your Moniepoint Account Easily

Upgrading your Moniepoint account may seem like a complex process, but fear not! We’ve got you covered with a step-by-step guide on how to upgrade your account easily. 

Here’s what you need to do:

  1. Log in to your Moniepoint account: Visit the Moniepoint website or open the app and log in using your credentials.
  2. Go to the upgrade section: Look for the upgrade option in your account settings. It may be located under the “Profile” or “Account” tab.
  3. Fill in the required information: You will be prompted to enter your personal details, such as your name, address, and contact information. Make sure to provide accurate and up-to-date information.
  4. Upload your identification documents: Scan or take photos of your valid identification documents, such as your NIN, International Passport, or Driver’s License, and upload them securely.
  5. Complete the biometric verification: Follow the instructions to undergo the biometric verification process, which involves providing your fingerprints and capturing your photograph.
  6. Submit your request: After completing all the necessary steps, submit your upgrade request and wait for the confirmation.

By following these simple steps, you’ll be able to upgrade your Moniepoint account easily and unlock the additional features and benefits that come with it. So don’t hesitate, take your financial transactions to the next level by upgrading your account today!

Common Problems You Might Encounter While Upgrading and How to Troubleshoot 

While upgrading your Moniepoint account is a straightforward process, there may be some common problems that you could encounter along the way. Here are a few of these issues and how to troubleshoot them:

  1. Technical difficulties: If you experience any technical difficulties while upgrading, such as a slow internet connection or an error message, try refreshing the page or restarting your device. If the problem persists, reach out to Moniepoint’s customer support for assistance.
  2. Document rejection: In some cases, your identification documents may be rejected during the upgrade process. This could be due to poor image quality or an expired document. To troubleshoot this issue, make sure your documents are clear and up to date. If they continue to be rejected, consider contacting Moniepoint for further guidance.
  3. Verification delays: Occasionally, there may be delays in the verification process, which can prolong the upgrade process. If you find that your verification is taking longer than expected, reach out to Moniepoint’s customer support for an update on the status of your upgrade.
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Remember, these are just a few common issues you might encounter while upgrading your Moniepoint account. If you experience any other problems or have specific questions, don’t hesitate to reach out to Moniepoint’s customer support. They will be more than happy to assist you in resolving any issues and ensuring a smooth upgrade process.

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How can I upgrade my Moniepoint?

To upgrade your Moniepoint, you can follow these steps:

  1. Log in to the Moniepoint Merchant Portal.
  2. Click on the “My Account” tab.
  3. Click on the “Upgrade My Account” button.
  4. Select the account type you want to upgrade to.
  5. Enter your required information and click on “Upgrade.”
  6. Your account upgrade request will be reviewed and processed within 24 hours.

What is the current price of Moniepoint POS?

The current price of a Moniepoint POS terminal is ₦39,999.

What are the benefits of Moniepoint business account?

The benefits of a Moniepoint business account include:

  • Access to a variety of financial products and services, such as loans, overdraft protection, and business banking services.
  • Competitive interest rates on loans and deposits.
  • No account maintenance fees.
  • Free withdrawals at Moniepoint ATMs.
  • Discounted withdrawals at other ATMs.
  • Access to a dedicated customer support team.

What is another bank name for Moniepoint?

Moniepoint is a microfinance bank, so it is not a traditional bank. However, it is regulated by the Central Bank of Nigeria and offers a variety of banking products and services.

Which bank owns Moniepoint?

Moniepoint is a subsidiary of TeamApt Inc., a fintech company that provides financial services to businesses in Nigeria.


In conclusion, upgrading your Moniepoint account is a simple process that can greatly enhance your financial transactions. By meeting the requirements and following the step-by-step guide we provided, you’ll be able to easily upgrade your account and unlock a host of additional features and benefits. Remember to gather your identification documents, ensure your account is active, and provide accurate information during the upgrade process.

So why wait? Upgrade your Moniepoint account today and experience the convenience and efficiency that comes with higher transaction limits and enhanced features. Enjoy smoother financial transactions and take your banking experience to the next level with Moniepoint.

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