How To Deactivate, Close or Delete Renmoney Account

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Renmoney is a popular online lending platform in Nigeria that offers a variety of loan products to individuals and businesses. However, if you decide that you no longer need your Renmoney account, or if you have concerns about your privacy, you may want to deactivate, close, or delete your account.

In this blog post, we’ll walk you through the steps of how to deactivate, close, or delete your Renmoney account. We’ll also explain why you may need to deactivate, close, or delete your account, and what the implications may be. So if you’re looking for a straightforward guide on how to get the job done, read on!

Reasons for Deactivating, Closing or Deleting a Renmoney Account 

There are several reasons why you may want to deactivate, close, or delete your Renmoney account. Here are some of the most common ones:

  1. Inactivity: If you no longer use your Renmoney account or have found an alternative financial service provider, you may want to close your Renmoney account to avoid any unnecessary fees or charges.
  2. Privacy concerns: If you have concerns about the privacy and security of your personal information stored in your Renmoney account, you may prefer to deactivate or delete your account to ensure your data is protected.
  3. Financial stability: If you are experiencing financial difficulties or need to manage your expenses more effectively, closing your Renmoney account can help you avoid temptation and prevent further debt.
  4. Changing financial goals: Your financial goals may have changed since you first opened your Renmoney account. If Renmoney no longer aligns with your financial objectives, it may be time to close or delete your account.
  5. Dissatisfaction with services: If you have had negative experiences with Renmoney’s services or customer support, you may decide to deactivate, close, or delete your account and explore other financial institutions that better meet your needs.
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Remember, before taking any action, carefully consider your options and ensure you have resolved any outstanding financial obligations tied to your Renmoney account.

Steps to Deactivate, Close or Delete a Renmoney Account 

Now that you’ve made the decision to deactivate, close, or delete your Renmoney account, let’s get down to the steps you need to follow. It’s important to note that these steps may vary depending on the specific account and the platform you are using, so be sure to double-check the process with Renmoney customer support if needed. Here’s a general guide to help you:

  1. Log in to your Renmoney account using your credentials.
  2. Navigate to the account settings or profile section.
  3. Look for an option to deactivate, close, or delete your account.
  4. Follow the prompts or instructions provided. This may involve confirming your decision and providing a reason for your action.
  5. Review any terms and conditions or additional requirements associated with closing your account.
  6. Once you have completed the necessary steps, submit your request to deactivate, close, or delete your Renmoney account.
  7. Wait for confirmation from Renmoney that your account has been successfully closed or deleted. This may involve receiving a confirmation email or notification.

Remember to take any necessary steps to resolve any outstanding financial obligations tied to your Renmoney account before closing it. If you have any difficulties or questions during the process, don’t hesitate to reach out to Renmoney customer support for assistance.

Alternative Options to Closing a Renmoney Account 

If closing your Renmoney account is not the right option for you, there are alternative options that you can consider. These alternatives may help you address your concerns without completely closing your account. Here are some alternative options to consider:

  1. Contact Renmoney customer support: Reach out to Renmoney customer support to discuss your concerns and see if there are any solutions they can provide. They may be able to address your privacy concerns, offer alternative services or products that align with your changing financial goals, or help resolve any dissatisfaction you may have with their services.
  2. Adjust your account settings: Instead of closing your account, you can explore the option of adjusting your account settings to better suit your needs. This could include updating your privacy preferences, changing your financial goals or preferences, or opting out of certain services or features that you no longer find useful.
  3. Suspend your account: If you only need a temporary break from your Renmoney account, you can consider suspending your account instead of closing it permanently. This will allow you to maintain your account and resume using it when you are ready, without the need to go through the process of reopening a new account in the future.
  4. Transfer funds to another account: If your main concern is financial stability or managing your expenses, you can transfer your funds from your Renmoney account to another account that better suits your needs. This could be a savings account, a different financial institution, or a specialized financial management platform.
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Remember, before making any decisions, it’s important to carefully consider your options and evaluate the implications of each alternative. And don’t hesitate to reach out to Renmoney customer support for guidance and assistance.

Read Also: Okash Loan App: How to Apply for loan and Borrow Money From Opay Loan App Okash


How do I delete my Renmoney account?

To delete your Renmoney account, you need to contact Renmoney customer support via email at [email protected] or by calling them at 0700 500 5000.

How do I email Renmoney customer care?

To email Renmoney customer care, you can send an email to [email protected]

What is the USSD code for Renmoney?

The USSD code for Renmoney is 521340#.

How long does it take for Renmoney to approve loan?

Renmoney typically approves loans within 24 hours. However, it may take longer in some cases.

Who is the owner of Renmoney?

Renmoney is owned by Renmoney Microfinance Bank Limited, a Nigerian microfinance bank.


In closing, deactivating, closing, or deleting your Renmoney account can be a straightforward process if you follow the right steps. It’s important to carefully consider your reasons for taking such action and explore alternative options before making a final decision. 

Remember, always review the terms and conditions and resolve any outstanding financial obligations before closing your account. If you have any questions or need assistance, don’t hesitate to reach out to Renmoney customer support for guidance.

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