How to Close, Delete or Deactivate your OctaFx Account Easily

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OctaFX is a well-known international online forex and CFD (Contracts for Difference) broker that provides trading services to traders and investors worldwide! In this article, we will provide step-by-step instructions on how to easily and quickly close, delete or deactivate your OctaFx account. We will also provide some tips on making sure your account is completely closed and all information is removed from the platform.

Why You Might Want to Close or Delete Your OctaFx account 

There are several reasons why you might want to close, delete, or deactivate your OctaFx account. Here are a few:

  1. Dissatisfaction with the platform: If you find that OctaFx doesn’t meet your trading needs or expectations, closing your account might be the best option for you. It’s important to choose a platform that aligns with your trading style and goals.
  2. Inactivity: If you haven’t been using your OctaFx account for a while, you might consider closing or deactivating it. Keeping inactive accounts can make you vulnerable to potential security risks, so it’s better to close them if you’re not actively trading.
  3. Personal reasons: There might be personal circumstances that require you to close your OctaFx account, such as financial constraints or a change in your trading strategy.
  4. Security concerns: If you suspect any security breaches or unauthorized access to your account, closing it can help protect your funds and personal information.

Remember, closing or deleting your OctaFx account should be a well-thought-out decision. Make sure to withdraw any remaining funds and consider any potential consequences before taking this step.

Steps to  Close, Delete or Deactivate your OctaFx Account Easily  

Closing, deleting, or deactivating your OctaFX trading account can be done by following these steps:

  • Log In: Start by logging into your OctaFX trading account using your username and password.
  • Account Verification: Ensure that your account is fully verified. OctaFX typically requires users to complete a verification process, including providing identification documents, before closing an account.
  • Contact Customer Support: Reach out to OctaFX customer support through their official website or contact information. You can usually find a “Contact Us” or “Support” section on their website.
  • Request Account Closure: Inform the customer support team of your intention to close, delete, or deactivate your account. Be clear in your request and provide any necessary details, such as your account number or email associated with the account.
  • Verification and Confirmation: OctaFX’s customer support team may ask you to verify your identity and confirm your request. This step is essential for security purposes.
  • Settle Any Outstanding Transactions: Ensure that you have settled any outstanding trades, payments, or fees associated with your OctaFX account.
  • Follow Instructions: Follow any instructions provided by OctaFX’s customer support to complete the account closure process. This may include sending confirmation emails or providing additional information.
  • Account Closure Confirmation: Once your request is processed and verified, you will receive confirmation that your OctaFX account has been closed, deleted, or deactivated.
  • Withdraw Funds: If you have funds remaining in your OctaFX account, make sure to withdraw them according to the provided instructions. Some funds withdrawal methods may require additional verification.
  • Double-Check: After completing the closure process, double-check to ensure that you no longer have access to your OctaFX account and that it is fully closed.
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Following these steps will ensure that your OctaFx account is closed, deleted, or deactivated effectively. Remember to withdraw any remaining funds from your account before taking this step to avoid any potential complications.

What happens to your funds when you close your OctaFx account? 

When you close your OctaFx account, it’s important to understand what happens to your funds. Here are some key points to keep in mind:

  1. Withdrawal of remaining funds: Before closing your account, make sure to withdraw any remaining funds. This is crucial to ensure that you don’t lose any money that may be sitting in your account.
  2. Processing time: The time it takes for your funds to be returned to you will depend on the payment method you used to deposit money into your OctaFx account. It’s essential to be aware of any processing times and plan accordingly.
  3. Account closure fees: Some platforms may charge fees for closing your account. Check OctaFx’s terms and conditions to see if any fees apply and how much they are.
  4. Fund transfer options: If you have multiple accounts with OctaFx, you may have the option to transfer your funds from the account you’re closing to another account. This can be a convenient way to keep your funds within the OctaFx platform if you’re simply looking to close one account.

Remember, each platform has its own policies and procedures when it comes to closing accounts and returning funds. Make sure to review OctaFx’s terms and conditions or reach out to their customer support for any specific information related to your account closure and fund withdrawal process.

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How do I cancel my OctaFX account?

To cancel your OctaFX account, you can follow these steps:

  1. Log in to your OctaFX account.
  2. Go to the “Profile” section.
  3. Click on “Close Account”.
  4. Enter your reason for closing your account and confirm.
  5. Your account will be closed within 24 hours.

How do I close my OctaFX copy trading account?

To close your OctaFX copy trading account, you can follow these steps:

  1. Log in to your OctaFX account.
  2. Go to the “Copy Trading” section.
  3. Click on the “Close Account” button next to the account you want to close.
  4. Confirm that you want to close the account.
  5. Your account will be closed within 24 hours.

Why my OctaFX account is deactivated?

Your OctaFX account may be deactivated for a few reasons, such as:

  • You have not funded your account within 30 days of opening it.
  • You have not traded for 12 months.
  • You have violated OctaFX’s terms and conditions.
  • You have been inactive for more than 12 months.

If you are not sure why your account has been deactivated, you can contact OctaFX customer support for assistance.

Can I open more than one OctaFX account?

Yes, you can open more than one OctaFX account. However, you must use different email addresses and passwords for each account.

How many trading accounts can one person have?

There is no limit to the number of trading accounts that one person can have. However, you must comply with OctaFX’s terms and conditions, which state that you must not open multiple accounts for the purpose of abusing the bonuses or promotions offered by OctaFX.


In conclusion, closing, deleting, or deactivating your OctaFx account is a straightforward process that can be completed in just a few steps. Whether you are dissatisfied with the platform, have been inactive for a while, or have personal or security concerns, it’s important to carefully consider your decision before taking this step.

Overall, by following the step-by-step guide and being aware of the implications, you can easily and confidently close, delete, or deactivate your OctaFx account.

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