How to Close, Delete or Deactivate your Branch Account Easily

Branch is a financial technology (fintech) company that provides a variety of financial services, primarily in the form of mobile banking and lending. Founded in 2015, Branch aims to improve financial inclusion by offering accessible and affordable financial products to individuals who may not have access to traditional banking services.

Here, we’ll provide step-by-step instructions on how to quickly and easily close, delete or deactivate your Branch account. We’ll also provide helpful information on what happens when you do so and what other options you have. Read on to learn more about managing your Branch account.

Reasons for Closing, Deleting or Deactivating a Branch Account  

If you’re considering closing, deleting, or deactivating your Branch account, you’re not alone. There are a few common reasons why people choose to take these actions. Let’s take a look:

1. Inactive account: If you no longer use Branch or have found another banking platform that better suits your needs, closing or deactivating your account makes sense.
2. Privacy concerns: Some users may have privacy concerns and want to remove their personal information from the platform.
3. Account security: If you suspect unauthorized access or have experienced any security breaches, closing or deleting your account is a wise move to protect your finances.
4. Switching banks: Many people choose to close or deactivate their Branch account when they switch banks or consolidate their accounts in one place.

Now that you have an idea of why people close, delete, or deactivate their accounts, let’s move on to the next section to learn how to easily do so.

How to Close, Delete or Deactivate your Branch Account Easily  

If you’ve made the decision to close, delete, or deactivate your Branch account, we’ve got you covered with an easy step-by-step process. Here’s how you can do it easily:

•  Open the Branch App: Launch the Branch app on your mobile device. Ensure that you are logged into the account you wish to close.
• Access Help or Support: Look for the ‘Help’ or ‘Support’ section within the app. This can usually be found in the app’s main menu.
• Request Account Closure: In the Help or Support section, there should be an option to contact Branch’s customer support. Tap on this option.
• Contact Customer Support: Use the provided contact method (usually a chat or email) to reach out to Branch’s customer support team. Explain that you want to close your account and provide any necessary details as requested.
• Follow Instructions: The customer support team will guide you through the account closure process. They may ask you for additional information to verify your identity and ensure that the request is legitimate.
• Confirm Closure: Once your request is processed and approved, Branch will confirm the closure of your account. You may receive a confirmation email or message.

And that’s it! By following these simple steps, you’ll be able to easily close, delete, or deactivate your Branch account. If you have any questions or encounter any difficulties along the way, don’t hesitate to reach out to Branch’s customer support for assistance. Happy account managing!

What Happens after Closing, Deleting or Deactivating your Branch Account 

After closing, deleting, or deactivating your Branch account, you may be wondering what happens next. Here are the steps to understand the process:

1. Account Closure: Once you’ve closed, deleted, or deactivated your Branch account, all your personal information and transaction history will be removed from the platform. This ensures that your data is no longer accessible or stored by Branch.
2. Financial Records: It’s important to note that closing, deleting, or deactivating your account does not erase any previous financial records. Branch may still retain records of your account for legal or regulatory purposes.
3. Impact on Transactions: Closing, deleting, or deactivating your account means that you will no longer be able to perform any transactions through Branch. This includes making payments, transfers, or accessing any services provided by the platform.
4. Unlinking Bank Accounts: If you had linked any external bank accounts to your Branch account, it’s essential to unlink them separately. Closing, deleting, or deactivating your Branch account does not automatically unlink any linked bank accounts.
5. Customer Support: Even after closing, deleting, or deactivating your account, you can still reach out to Branch’s customer support for assistance. They will be able to help you with any questions or concerns you may have.

By understanding what happens after closing, deleting, or deactivating your Branch account, you can make an informed decision and manage your financial accounts effectively.

Read Also: How to Close, Delete or Deactivate your Renmoney Account Easily

FAQS

How do I close my branch loan account?

To close your Branch loan account, you can follow these steps:

1. Log in to your Branch account.
2. Go to the “Profile” section.
3. Click on “Close Account”.
4. Enter your password and confirm.

Why did my Branch account close?

There are a few reasons why your Branch account might close. These include:

• You did not repay your loan on time.
• You violated the terms of your loan agreement.
• You requested to close your account.

What happens if you don’t pay branch loan?

If you do not repay your Branch loan on time, you may be subject to late fees and interest charges. In addition, your account may be sent to collections, which could damage your credit score.

How do I remove a card from Branch app?

To remove a card from the Branch app, you can follow these steps:

1. Open the Branch app.
2. Tap on the “Cards” tab.
3. Tap on the card you want to remove.
4. Tap on the three dots in the top right corner of the screen.
5. Tap on “Remove Card”.

How do I delete my instant card account?

To delete your Instant Card account, you can follow these steps:

1. Log in to your Branch account.
2. Go to the “Profile” section.
3. Click on “Instant Card”.
4. Click on the “Delete Account” button.
5. Enter your password and confirm.

Conclusion 

In summary, closing, deleting, or deactivating your Branch account can be a straightforward process that ensures you have control over your banking choices. Whether you’re looking to switch banks, protect your privacy, or simply no longer use the platform, knowing how to easily close your account is essential. By following the step-by-step instructions provided, you can confidently navigate the process and manage your finances effectively. Remember to review any additional steps or requirements that may be specific to your situation to ensure a smooth account closure. Although your personal information and transaction history will be removed from the platform, it’s important to note that financial records may still be retained for legal or regulatory purposes. If you have any questions or need assistance along the way, don’t hesitate to reach out to Branch’s customer support. Happy account managing!