Baxi Customer Care Number, Whatsapp and Email Address and Office Address

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In a world where prompt and reliable customer service is paramount, Baxi emerges as a distinguished provider of heating solutions. Whether you have a question, require technical assistance, or need to report an issue, Baxi’s exceptional customer care team is here to ensure your peace of mind. In this article, we will unveil the Baxi Customer Care Number, Whatsapp and Email Address, and Office Address, empowering you with the knowledge to reach out to them efficiently. So, sit back, relax, and let us guide you through the realm of exceptional customer support that Baxi offers.

Baxi Customer Care Number

If you have any queries, concerns, or require assistance regarding Baxi products or services, the Baxi Customer Care team is just a phone call away. You can reach them at the following number: (01-700 8571). With their dedicated professionals ready to assist you, rest assured that your needs will be met with utmost care and attention. Experience the convenience of reliable customer support with Baxvi today.

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Baxi Customer Care Whatsapp Number 

Baxi Customer Care Whatsapp Number: 0908 053 2234

For your convenience, Baxi provides a dedicated Whatsapp number to connect with their Customer Care team. You can reach out to them by sending a message to 0908 053 2234. Whether you have questions about Baxi products, need technical support, or want to address any concerns, the Customer Care team is readily available to assist you. Experience the ease of communication and quick responses through Whatsapp, ensuring a smooth and efficient resolution to your queries. Reach out to Baxi via Whatsapp at 0908 053 2234 and receive the exceptional support you deserve.

Baxi Customer Care Email Address

The email address is

Feel free to send an email with your inquiries, concerns, or any assistance you require related to Baxi products or services. The dedicated customer care team at Baxi will review your email and provide you with the necessary support and guidance. 

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Baxi Customer Care Office Address 

For customers who prefer face-to-face interactions or need to visit the Baxi Customer Care office, the physical address is as follows:

International Airport Road, 

Ajao Estate, 

Lagos, Nigeria.

At this location, you can directly engage with Baxi’s customer care representatives, discuss your concerns, and seek assistance regarding Baxi products and services. Please note that it’s always a good idea to contact Baxi beforehand to confirm the office hours and any specific requirements for visiting their customer care office.

Tips For Effective Communication With Baxi Customer Care

When communicating with Baxi Customer Care, here are some tips to ensure effective and efficient interactions:

  • Be clear and concise: Clearly articulate your query, concern, or request in a concise manner. Providing all relevant details will help the customer care team understand your issue accurately and provide a suitable solution.
  • Provide necessary information: Include relevant information such as your name, contact details, product model or serial number, and any relevant purchase or service history. This will assist the customer care team in addressing your query more effectively.
  • Stay calm and polite: Maintain a respectful and patient demeanor throughout your communication. Even if you are frustrated or dissatisfied, it’s important to remain calm and polite. This will help foster a positive and cooperative environment for problem resolution.
  • Use the preferred communication channel: Contact Baxi Customer Care through the recommended channels, such as the provided phone number, Whatsapp number, or email address. This ensures that your message reaches the appropriate department promptly.
  • Follow up when necessary: If you don’t receive a response within a reasonable time frame, don’t hesitate to follow up. Politely remind the customer care team about your previous communication and express your need for a resolution. This shows your commitment and helps in expediting the process.
  • Keep records: Maintain a record of your communication with Baxi Customer Care. Save email threads, note down important phone conversations, or take screenshots of Whatsapp messages. This documentation can be useful if there is a need for further escalation or reference in the future.
  • Be open to instructions and suggestions: Baxi Customer Care representatives are trained professionals and may provide instructions or suggestions to troubleshoot or resolve your issue. Listen attentively, follow their guidance, and provide feedback on the outcomes to facilitate a smoother resolution.

Remember, effective communication is a two-way process. By following these tips, you can enhance your interaction with Baxi Customer Care and increase the chances of a satisfactory resolution to your queries or concerns.

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How can I contact Baxi customer care? 

You can contact Baxi customer care through various channels. You can reach them by phone at their customer care number, which is (01-700 8571). Alternatively, you can inquire about their Whatsapp number by visiting their official website or contacting their customer care phone number.

How do I complain to Baxi? 

If you have a complaint regarding Baxi’s products or services, you can lodge your complaint by contacting their customer care team. Reach out to them through their customer care number or email address. Provide a clear description of the issue you are facing, along with any supporting details or evidence, to ensure a swift resolution to your complaint.

How to apply for Baxi box? 

 To apply for a Baxi box, you would need to visit Baxi’s official website or reach out to their customer care team. They can provide you with the necessary information and guidance on the application process. You may need to provide certain documents or fulfill specific criteria as per Baxi’s requirements.

What is the transaction limit for Baxi? 

The transaction limit for Baxi may vary depending on the specific services and products they offer. To obtain accurate information about transaction limits, it is best to directly contact Baxi’s customer care team. They will be able to provide you with the most up-to-date information regarding transaction limits for their services.

What is the maximum amount we can transfer through PhonePe? 

The maximum amount that can be transferred through PhonePe may vary depending on several factors, including the user’s account type, transaction history, and limits imposed by the payment service provider or regulatory guidelines. To obtain the precise information regarding maximum transfer amounts, it is recommended to refer to PhonePe’s official website or reach out to their customer support for the most accurate and up-to-date details.


In conclusion, Baxi demonstrates a strong commitment to providing exceptional customer care through various communication channels. Whether you prefer to reach out via phone, Whatsapp, or email, Baxi has made it convenient for customers to connect with their dedicated customer care team. 

By providing the Baxi Customer Care Number, Whatsapp and Email Address, and Office Address, we have equipped you with the essential information to initiate contact and seek assistance seamlessly. Remember to utilize clear and concise communication, provide necessary details, and maintain a polite and patient approach for effective interactions with Baxi Customer Care. 

With their knowledgeable professionals and commitment to customer satisfaction, Baxi stands ready to address your queries, concerns, and provide the support you need. Experience the reliability and convenience of Baxi’s customer care services today.

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